Wgu Oa Pyschiatric and Mental Health

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Sample questions from Wgu Oa Pyschiatric and Mental Health

This material has 90 questions with answers and rationales. Here are the first 5.

1. 1.During an intake interview, a client says, "I feel like nobody listens to me." Which response best demonstrates reflection?

   • A.You feel unheard by the people around you.
   • B.Why do you think nobody listens?
   • C.I am sure they care about you.
   • D.You should tell them how you feel.

   Rationale: Reflecting the client's message conveys its emotional meaning and invites further discussion. Asking why can sound challenging, while advice and reassurance may minimize the client's experience. Use reflection to help clients explore feelings without imposing an interpretation.

2. 2.A client states, "I cannot go on after losing my job." Which response is the priority?

   • A.What has helped you cope with difficult times before?
   • B.You will find another job soon.
   • C.Would you like to talk about your resume?
   • D.Are you thinking about suicide?

   Rationale: Directly asking about suicide is necessary to assess immediate risk and does not increase suicidal thoughts. Exploring coping or employment may be appropriate after safety is assessed. Reassurance that a job will be found is unsupported and can dismiss distress.

3. 3.Refer to the client's chart. Which actions are appropriate when communicating with this client? Select all that apply.

   • A.Ask several questions at once to gather information quickly.
   • B.Offer silence when the client becomes tearful.
   • C.Use short, concrete statements.
   • D.Allow extra time for the client to respond.
   • E.Sit at eye level while maintaining a respectful distance.

   Rationale: The client has a hearing impairment and becomes tearful when discussing a recent loss, so short statements, adequate response time, eye-level positioning, and therapeutic silence support communication. Asking multiple questions at once can overwhelm the client and make responses harder to follow. Adapt communication to the client's sensory and emotional needs.

4. 4.Which statement is an example of an open-ended therapeutic question?

   • A.Why are you upset?
   • B.What has been most difficult for you this week?
   • C.Are you feeling better now?
   • D.Did you take your medication today?

   Answer and rationale are in the full material.

5. 5.A client says, "The staff are poisoning my food." Which response is most therapeutic?

   • A.That is not true; the food is safe.
   • B.Who told you the staff are doing that?
   • C.You seem frightened about eating. I do not see evidence that the food is poisoned.
   • D.Try eating it, and you will see nothing happens.

   Answer and rationale are in the full material.